Sales Mastery
By Marc Silver
Preface: Why This Book Exists
Introduction: Why Sales Training Matters
Chapter 1: Foundation and Mindset
Chapter 2: Building Rapport and First Impressions
Chapter 3: Customer Discovery and Needs Analysis
Chapter 4: Solution Development and Storytelling
Chapter 5: Solution Delivery and Pricing
Chapter 6: Closing and the Psychology Behind It
Chapter 7: The Sale Is Just the Beginning
Chapter 8: Smart Tools, Human Sales
Chapter 9: One Size Doesn’t Sell
Chapter 10: Learning Never Stops
Chapter 11: When the Answer Is No
Chapter 12: Time, Focus, and Choosing the Right Deals
Chapter 13: Selling the Deal Inside Your Own Company
About the Author
